THE NORMS SET BY IT FOR THE DISCHARGE OF IT'S FUNCTIONS

[(Section 4(1)(b)(iv)]

(CHAPTER - 5)

As a part of its relentless striving for Higher efficiency levels performance in all parameters is assessed regularly usually monthly, and targets are fixed in all parameters like crew productivity employee productivity, passenger satisfaction in terms of reliability, punctuality, regularity conservation of Lub and HSD, Tyres, Springs, and Spares consumption, OR, EPB, EPK and CPK etc. The efforts are then constantly monitored by the authorities concerned. After achieving the desired targets, new targets are fixed taking environmental constraints into consideration.